Legal
Privacy Policy
How we collect, use, and protect your information at Poriquest Safaris.
Effective: July 1, 2026 · Last updated: July 1, 2026
Poriquest Safaris Limited ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you use poriquestsafaris.com, why we collect it, how we use it, and the choices you have.
1. Information we collect
Information you give us
- Inquiry & booking details — name, email address, phone number, travel dates, group size, and preferences, submitted through our inquiry or contact forms.
- Newsletter — your email address, if you subscribe.
Information collected automatically
- Log data — IP address, browser type, pages visited, and referring URL, collected by our web server for security and diagnostics.
- Cookies — small text files stored by your browser. See section 4 for details.
2. How we use your information
- Respond to your safari inquiries and prepare tailored itineraries.
- Send you booking confirmations, updates, and travel documents.
- Send newsletters — only if you have subscribed. You can unsubscribe anytime.
- Improve our website and services based on aggregated, anonymised analytics.
- Comply with legal, tax, and licensing obligations as a Tanzania Tourist Board-licensed operator.
3. Sharing your information
We do not sell your personal data. We share it only with:
- Our safari partners — lodges, camps, park authorities, and transport providers — strictly to arrange your booked trip.
- Service providers — email delivery (SMTP), hosting, and analytics — bound by data-processing terms.
- Authorities — where required by Tanzanian law or court order.
4. Cookies
We use cookies to run the site and, if you consent, to understand how visitors use it. On your first visit you will see a cookie banner where you can accept, reject, or customise your choice. You can change your preferences anytime via the Cookie preferences link in the footer.
Categories we use
Strictly necessary
Always onRequired for the site to function — including your session, security (CSRF protection), and remembering form input if a submission fails validation. These cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| poriquest_safaris_session | Maintains your session | 2 hours |
| XSRF-TOKEN | CSRF protection for forms | 2 hours |
| pq_cookie_consent_v2 | Remembers your cookie choice | Local storage |
Analytics
Helps us understand which pages are visited and how travellers move through the site, so we can improve. Loaded only if you accept.
| Provider | Purpose | Duration |
|---|---|---|
| Google Analytics (_ga, _ga_*) | Aggregated visitor stats (IP anonymised) | Up to 2 years |
Marketing
Used only when we run advertising campaigns. Enables retargeting pixels (e.g. Meta or Google Ads) so you may see our safaris on other sites. Loaded only if you accept.
5. Data retention
We keep inquiry and booking records for as long as needed to serve you and to meet legal or accounting requirements (typically up to 7 years). Newsletter emails are retained until you unsubscribe.
6. Your rights
You have the right to:
- Access the personal data we hold about you.
- Ask us to correct or delete it.
- Withdraw newsletter consent at any time (unsubscribe link in every email).
- Change your cookie preferences at any time via the footer link.
To exercise these rights, email info@poriquestsafaris.com.
7. Security
We use HTTPS across the site, hash passwords, and follow reasonable safeguards to protect your data. No transmission over the internet is 100% secure, so we cannot guarantee absolute security.
8. Children
Our site is not directed at children under 13. If you believe a child has provided us personal data, please contact us and we will delete it.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top.
10. Contact us
Poriquest Safaris Limited
Off Sokoine Road, Arusha, Tanzania
Email: info@poriquestsafaris.com
Phone / WhatsApp: +255 679 746 347
Manage your cookie preferences
Change what you allow us to track anytime.